Usually all orders will process within one hour and local deliveries within Uganda will be done on the same day after the order has been processed and international deliveries will be done in 1 to 2 working days after the order has been processed.
All orders will be processed and shipped from MONDAY to SATURDAY. Orders placed on Sunday will be processed and or shipped the following business day.
About Customs, Duties and Taxes
All international orders shipped maybe subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the receipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Dansoft Gamers has no control over these charges, nor can Dansoft Gamers predict what they may be.
NOTE: For far deliveries (Includes regions far from Kampala city and outside Uganda), We shall use bus companies for delivery but are limited to major cities. Any territory beyond the city limits will fall outside the delivery parameter.
All digital and downloadable products are available instantly after purchase.
After purchase you will receive and comfirmation email with a link to your product.
Your also find your digital purchases in your account under inventory.
Only Mobile Money is acceptable for digital products
Other international payment methods like PayPal and Visa cards are acceptable if available.
Please refer to "Product Activation Process" for a precise guide on how to redeem any product code
To protect against fraud and as part of standard security measures, we will occasionally hold orders and you will receive a message from us. Your order will be reviewed by one of our agents and should be cleared within 12 hours.
After payment has been approved, your game key will be included in your order confirmation email. You can access your key by following a link in the email. Next, you can activate your key on its corresponding platform.
If you’ve pre-ordered a game, your key will be delivered to your email a day before the official (or early access) release date. You will also receive a notification via email when your key becomes available.
Ensure that you are activating your game through the Steam application. The Steam website cannot be used to activate a game.
You can find additional support for your PSN account here: //support.us.playstation.com/
